Holiday Inn Express Hotel & Suites Terre Haute by IHG
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客人怎么说
We decided to stay in Terre Haute around 8pm Sunday evening and booked a room last minute. There was no issue with check in or availability, and the staff was friendly and helpful. The room was beautiful with modern accents and I specifically appreciated the soft lighting as so many hotels nowadays defer to right white led lights that give me headaches. The bed was super comfy and the hotel lobby and breakfast area were beautiful. My husband smokes and the outside area was also well appointed and comfortable for him. Breakfast was delicious, with a western omelet, sausage links and patties, an oatmeal bar, and a pancake machine to list just a few of the items we enjoyed. We had a unique experience in the morning, as another patron had a seizure while operating his vehicle which caused a multiple vehicle collision in the parking lot that my husband witnessed. He alerted staff who promptly called emergency personnel and he said he was impressed with the action staff took to keep the child in the car calm and assist with police when they arrived. This also happened within 30 minutes of our checkout, and they gave us a complimentary extra hour to check out since we were delayed in our normal "exit" procedures due to all the unexpected excitement (and thankfully noone was injured!) . We would definitely stay again.
Heidi
2024年5月
Everything. The hotel is undergoing renovations, but it was being done as such to keep travels safe and comfortable. Our room was clean, comfortable, well lit and the air conditioner worked great. Plenty of towels, coffee maker, tea bags available, refrigerator and microwave. The best room set-up we have been in yet. Breakfast was good, hot food available even though the breakfast area was in the construction area. Hot sandwiches upon request, sweet rolls, bagels, hot or cold cereal, fresh fruit, juices, coffee, milk and tea, basically the works. Coffee, tea and lemon water along with other small items available all the time for guests. The staff was very friendly and helpful. The location was good for us, one exit down from all the main Terra Haute one. The pool and hot tub were not available as of yet, but the hotel next door was allowing the patrons from this one to use theirs. So accommodating! We will stay here again.
Lynne
2023年7月
I was traveling and required a place to stay the night. I had to get on the road early, so I showed up at 5:30 am for a coffee in anticipation. For a 6 am breakfast. Their breakfast doesn't begin until 6:30 so I decided not to wait. The coffee was good however.
Terwilliger
2025年8月
Excellent customer service. Excellent breakfast choices. Comfort. Cleanliness.
Janice
2025年1月
Charlie at front desk went above and beyond as our 1st night was spent elsewhere and we were desperate for sleep. Housekeeping was amazing and rushed a room for us. Cannot recommend highly enough!
Greider
2025年7月
Staff were polite, very quiet, nice bed & tv. Had king suite so little fridge & sink was nice. Only thing was the bathroom floor was gross. It has not been swept or mopped. To put a towel down. Otherwise very nice
Daisy
2024年9月
The breakfast was great. There were 8 of us - in 2 rooms. 4 of the 8 were children and they all found something wonderful to eat! I loved the shampoo/conditioner/ body wash racks in the bathroom. What a great idea - instead of all the tiny bottles laying around!
Gerald
2024年6月
We stayed in room 208. No complaints. Super clean, room smelled fresh,not overpowered with air freshener. All of the staff we encountered were very friendly, helpful, acknowledged us and greeted us with a smile!!! Breakfast was great,had plenty.
Janet
2022年10月
clean, good friendly staff and good breakfast bar
Luann
2023年5月
Room was super clean and well appointed. Everything thing I needed for a comfortable night's stay. The hot tub was absolutely amazing, and felt amazing after a whole day of driving.
Stabler
2023年12月